I had this notebook and it started to go bezerk. It wouldn't accept any typing and would only work with the mouse. I called the tech support because it was still under warranty. They told me it was a software glitch and tried to walk me through the fix. After about 1 1/2 hrs of frustration I was told to send it back. They sent a box to send it back with. I complied and within days of sending it UPS, and 2 days of calling them and asking about it, it was on my porch. Imagine how quickly my excitement turned to frustration when I realized the notebook was as I sent it. I called thier 1800 # and was told that there was an unidentified liquid in the unit, most likely animal urine. My laptop stayed on nmy bedroom desk and I have a cat but he sure didn't "Go" on my desk. I was livid and asked why they didn't call or contact me to tell me or offer to allow me to pay for repairs. I was told they could fix it in a repair shop and the closest was in Rome Ga(I live in central Alabama) I was brushed off as if I didn't matter and I vowed to tell all I could about how horrible I was treated. I spoke to a laptop repair shop locallyand was told that it would be cheaper to buy a new one, and that toshiba's warranty was notorious for finding, or even making up reasons to not fix units under warranty. BTW, He found no sign of water/ other damage other than the keyboard shorting out.
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