Layout is easy to navigate, extended product selection
Disadvantages:
Can't try before you buy, some items online - only
Recommend to potential buyers:
yes
Full review
The Gap's online store is just as hip and fresh as their retail store. I find it easier to shop their web site than their regular store. Videos add to the online shopping experience. The site is easy to navigate, they provide detailed product information, show what sizes are in stock. When looking at a produce category, you can get a "quick view" of the item without leaving the page. They oftentimes have sales and their clearance section is clearly marked. You can really find some bargains in the clearance section.
One new feature is that you can combine your purchases with those from Old Navy, Banana Republic, and Piperlime. You can also use your Old Navy or Banana Republic card as payment, in addition to other common payment options. You can also get cash back with Fatwallet.com and Ebates.com for added savings.
More details
Site Layout & Design
Customer Service
Packaging & Shipping
Ease of Site Navigation
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