Easy to navigate site, lots of product information, competitive prices
Disadvantages:
Free shipping can be slow, customer service is by email only
Recommend to potential buyers:
yes
Full review
Amazon has the best product selection of any website that I know - they're not just books. Their prices are very competitive, not only on books and DVD's, but also kitchen appliances and small electronics. Shipping is free if you spend $25, which is pretty easy to do. They also have a robust online community and is good place to get reviews on all sorts of products, even if you don't purchase it from Amazon. Wish lists make it easy to let people know what you want and Listmania lists help you organize your collections.
Personally, Amazon is my go-to online shop for books. But they can really surprise you with their sales on other items in their home and garden sections, on high-end brands even!
More details
Site Layout & Design
Customer Service
Packaging & Shipping
Ease of Site Navigation
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