AMRoyal.com

AMRoyal.com

 

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Never going to order from them again
A review by jtbull46 on AMRoyal.com
May 4, 2008


Author's product rating:   AMRoyal.com - rated by jtbull46


Advantages: good selection
Disadvantages: price, customer service

Recommend to potential buyers: no 

Full review
I will never deal with this company again. I ordered a compact microwave oven on there. The customer service is horrible. I had a problem with the website so I ended up having to call the customer service line. The person seemed to not know what they were doing so I was constantly on hold. They finally took my order and was told I would get the item in about a week. It took two weeks for me to get the item and then I actually saw that it was much cheaper at walmart. I called up to see about returning it and was told various different things. One person said there was a 15% restocking fee, someone else said that there would be no restocking fee. Finally I just refused the shipment when i came and told them that I would dispute it with my credit card company if they did not refund my money, which they did. 
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